Public Safety Information for Parents

What Parents Are Learning About Roblox

Recent reports have raised questions about how children may be exposed to inappropriate interactions on online gaming platforms. If something didn’t feel right during your child’s time on Roblox, learning more about the review process may help clarify what options exist.

Request a Free, Confidential Review

No obligation • Information kept private • For parents and guardians only

Did the first interaction with this person take place on Roblox?

This helps confirm where the interaction began.

Are you a parent or legal guardian submitting this claim for your child?

This intake is intended for a parent or legal guardian.

Are you already working with an attorney regarding this matter?

This intake is intended for a parent or legal guardian.

Which of the following best describes what occurred?
The next questions help us understand the situation and determine whether a review may be appropriate. Please answer as accurately as you can.

Choose the closest match. If multiple apply, select the most relevant.

Do you have any proof of the communication (usernames, screenshots, chat logs)?

Having proof (usernames, screenshots, or chat logs) can significantly improve the options available during review.

Please describe what happened

Required. You may share what you can about the situation, and any other helpful details (including how you prefer to be contacted and when).

Your contact information

Used to follow up if your submission meets criteria.

What Happens Next

A brief overview of the review process

1) Submit

Complete a brief, confidential form.

2) Review

We review your submission to see if it meets criteria.

3) Follow-up

If applicable, you may receive a brief call to confirm details.

Frequently Asked Questions


Why are parents seeking more information about Roblox?

Some parents have come forward after learning that features such as messaging, chat, or in-game communication may have been used in ways they did not expect. In many cases, families say they were not fully aware of how these interactions could occur.

Every family’s situation is different. This page is intended to provide general information for parents who experienced something concerning and want to better understand what others are reviewing or questioning.

Submissions are reviewed to determine whether the information meets basic criteria. If applicable, a brief follow-up call may occur to clarify details and explain potential next steps. There is no obligation to proceed.


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